The educational campaign was to help patients to understand the ways in which primary care and modern general practice work to better support patients.

The Primary Care Services North Cumbria team were in contact with some of the local Patient Participation Groups (PPGs) and Practice Managers to discuss what topics they thought it would be most useful to explore. These 'hot topics' very much helped to set the scene for the subjects covered.

A massive thank you to all the patients and staff who were involved at the start of this project for their invaluable input that helped inspire us to shape some new resources and determine what the most important talking points should be. That initial research and discussion meant there was a much more co-produced approach to this project and brought up interesting themes across meetings including demand and expectations, the wider scope of teams within primary care, generational differences, online and face to face options, patient behaviours and many other things.

Patient Access Web Thumb 3.pngPowerPoint Slides

Resource PowerPoint Available Here.
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If any issues please contact: nencicb-cu.myhealthncumbria@nhs.net

Receptionists / Care Navigation

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Practice Teams Have Developed

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NHS App

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Things Develop...

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Adding Health into Apps

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Appointments

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Thank You to Patients

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